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Gizbo Casino Terms & Conditions
Gizbo Casino holds a licence from the Curaçao Gaming Authority (Licence No. OGL/2024/169/0146, issued 28 October 2024), and all transactions are protected by 128-bit SSL encryption.
1. General terms
These Terms & Conditions apply to your use of the Gizbo Casino website, related services, games, promotions and account features. They should be read together with any other rules, notices or information shown on the website. If a specific game, promotion or service has additional terms, those terms will apply to that activity and form part of these Terms & Conditions.
Gizbo Casino may update these terms from time to time to reflect changes to the website, services, legal requirements, security practices or business operations. The latest version will be made available on the website. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the website and follow any available account closure process.
You are responsible for ensuring that your use of Gizbo Casino is permitted under the laws that apply to you. Access to gambling services may be restricted in some locations or for some people. Gizbo Casino does not invite anyone to use the website where doing so would be unlawful. You must not use technical means to bypass location, identity, security or access controls.
Eligibility and account information
You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location. You must provide accurate, current and complete information when registering or using an account. This may include your name, date of birth, residential details and information needed for identity, payment or compliance checks.
You must keep your account information up to date and tell Gizbo Casino if any important details change. An account must be used only by the person in whose name it is registered. You must not sell, transfer, lend or allow another person to use your account. You are responsible for keeping your login details confidential and should notify Gizbo Casino promptly if you suspect unauthorised access.
Gizbo Casino may request documents or other information to verify your identity, age, location, source of funds or account activity. Access to some services may be limited while checks are in progress. If requested information is not provided, is inaccurate or cannot be verified, an account may be restricted, suspended or closed in accordance with applicable requirements.
2. Deposits, withdrawals and play
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. You must not use a payment method for fraudulent, unlawful or unauthorised purposes. Payment options, processing requirements, minimums, maximums and any applicable fees may be shown on the website and can vary. Transactions may be subject to checks by payment providers and other relevant service providers.
You should only deposit money that you can afford to lose. Once a deposit has been credited to your account, it may be used for eligible play in accordance with the rules shown for the relevant game or service. Gambling outcomes are determined by the applicable game system and are not guaranteed. You should not treat gambling as a way to earn income, recover losses or resolve financial difficulties.
Withdrawal requests may be subject to identity, account, payment and compliance checks. Gizbo Casino may return funds through an approved method and may require that funds are returned to the original payment source where appropriate. Processing times can depend on the method used, the information supplied, verification requirements and circumstances outside Gizbo Casino's control.
You must not deposit or use funds obtained through illegal activity, fraud, chargebacks, third-party misuse or any other prohibited conduct. If a payment is reversed, disputed or found to be unauthorised, Gizbo Casino may suspend relevant activity and investigate the account. Any action taken will be handled in accordance with applicable law and the circumstances of the matter.
Games and technical issues
Game rules, settlement methods and other relevant information will be displayed where applicable. You should understand the rules before playing. If a game is interrupted by a technical error, connection problem or other malfunction, the result may be reviewed and corrected in line with the applicable game rules and operational procedures.
You must not exploit errors, glitches, vulnerabilities or system delays. You must also not use automated software, bots, scripts, scraping tools or other methods designed to interfere with the website or gain an unfair advantage. Suspected misuse may result in activity being reviewed and access being restricted.
3. Promotions, responsible gambling and prohibited conduct
Promotions, bonuses, competitions and other offers are subject to their own promotional terms. Those terms may include eligibility requirements, participation rules, expiry dates, wagering or playthrough conditions, game restrictions and withdrawal conditions. You should read the full terms before opting in or using an offer. Unless stated otherwise, promotions are available only once per eligible person, account, household, device or other qualifying basis.
Gizbo Casino may change, withdraw or refuse a promotion where permitted, including where there is suspected abuse, error, fraud or a breach of promotional terms. An offer must not be used in a way that manipulates its intended purpose. Any promotional balance, winnings or benefits may be reviewed if the relevant requirements have not been met.
Responsible gambling
Gambling should be an entertainment activity, not a financial strategy. Set personal limits before you play and keep track of the time and money you spend. Do not gamble when you are distressed, under the influence of alcohol or other substances, or trying to recover previous losses. If gambling is no longer enjoyable or feels difficult to control, stop and seek independent support.
- Only gamble with money you can afford to lose.
- Set a budget and do not exceed it.
- Take regular breaks and avoid chasing losses.
- Use available account limits, time-out or self-exclusion tools where appropriate.
- Ask for help if gambling is affecting your finances, relationships, work or wellbeing.
You must not use the website for money laundering, terrorist financing, fraud, market manipulation or any other unlawful purpose. You must not harass others, introduce harmful code, interfere with website security, create multiple accounts to avoid restrictions or provide false information. You must not copy, reproduce, publish, modify or commercially exploit website content without permission.
4. Suspension, liability and contact
Gizbo Casino may suspend, restrict or close an account where it reasonably considers this necessary, including for a breach of these terms, failed verification, suspected fraud, payment concerns, responsible gambling reasons, technical problems, legal requirements or conduct that may harm the website or other users. Where appropriate, you may be asked to complete verification or provide further information before access or transactions can continue.
If your account is closed, you must stop using the website and must not create another account without permission. Any remaining balance will be dealt with after relevant checks, subject to applicable law, payment rules, outstanding obligations and any valid claims or restrictions. Closing an account does not remove responsibilities that arose before closure.
The website and its services may occasionally be unavailable, delayed or affected by maintenance, telecommunications problems, device issues or events outside reasonable control. Gizbo Casino does not promise that the website will always be uninterrupted, error-free or available on every device. You are responsible for using suitable equipment, software, security measures and internet access.
To the extent permitted by law, Gizbo Casino is not responsible for losses arising from your failure to protect account details, unauthorised access caused by your actions, misuse of the website, inaccurate information supplied by you, interruptions outside reasonable control or use that is contrary to these terms. Nothing in these terms excludes or limits any right, guarantee or protection that cannot lawfully be excluded or limited under Australian law.
If you have a question, complaint or concern about your account or the website, use the customer support or contact channel made available on Gizbo Casino. Provide enough information for the matter to be reviewed, but do not send payment passwords or other sensitive security information unless specifically requested through a secure process. Complaints will be considered in accordance with applicable procedures and requirements.
These Terms & Conditions are governed by the laws and dispute requirements that apply to the relevant Gizbo Casino service and your use of it. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. The latest version of these terms takes effect when published on the website.